GENERAL INFORMATION

Orders may be placed by mail, telephone, fax or email to:

Glen Research Corporation
22825 Davis Drive, Sterling, VA 20164, USA
(800) 327-GLEN (USA)
(703) 437-6191 (International)
(800) 934-2490 (Fax USA)
(703) 435-9774 (Fax)
orders@glenres.com (Internet email)
http://www.glenres.com (World Wide Web Home Page)
NIH BPA No. HHSN263999900502B

There is no minimum order requirement. Our office hours are 9:30 a.m. to 6:00 p.m. EST, Monday through Friday. During this time, Glen Research representatives will be available to take your order and answer any questions you may have regarding our product line or DNA synthesis in general. Messages may be left on voice mail at any other time. Orders placed by 4:00 p.m. EST are normally shipped the same day.

DISCOUNTS

Glen Research offers a 10% discount on catalog products to educational institutions. In addition, discounts based on volume of usage are available, so please request a specific quotation. We are also happy to quote on bulk quantities or custom packaging of our products and on custom synthesis of unique materials.

TERMS AND CONDITIONS OF SALE

Delivery will be F.O.B. Glen Research, Sterling, VA. Freight charges will be prepaid by Glen Research and will be included on the invoice sent to the Customer.
Glen Research will issue an invoice to the Customer upon shipment of Products which shall be due and payable in full within thirty (30) days of the date of the invoice. Amounts not paid when due may incur an interest charge of one and one-half (1-1/2) percent per month until fully paid. Customer shall be responsible for all taxes on Products sold to it, including state and local sales and use taxes. We reserve the right to require payment in advance before shipping any materials ordered.

Glen Research warrants that each product conforms to the specifications for such product. If the Customer notifies Glen Research within thirty (30) days of its receipt of a product that the product does not conform to the specifications, Glen Research will, at its option, replace the product or return the purchase price paid by Customer. No replacement or refund will be made if the Customer does not notify Glen Research of a non-conforming product within said thirty (30) day period.

Glen Research makes no other express or implied warranty with respect to the products. Glen Research disclaims all implied warranties, including the warranties of merchantability and fitness for a particular purpose. Glen Research’s liability for breach of warranty is limited to refund of purchase price paid. In no event shall Glen Research be liable for lost profits, loss of goodwill or any incidental, special or consequential damages even if advised of the possibility of same.

It is the responsibility of the Buyer to determine the suitability of any of the listed products for any specific purpose. Responsibility for accidents arising from the handling and use of the listed products rests solely with the Buyer. All of the products should be handled only by trained personnel who are aware of the potential hazards and have ready access to suitable safety equipment. All products supplied are primarily for research and development purposes and Glen Research products are not intended for use in foods or drugs, or for any commercial purpose.

PATENTS

As a research-oriented company, we realize the desirability of patents to cover original research and it is our policy to avoid infringing any approved patents. Accordingly, it is possible that some of our products may have to be withdrawn or adjusted in price as patents are approved and issued.

©2011 Glen Research Corporation